Hello, Kia ora,
Welcome to the registration site for our Managing Conflict, Addressing Incivility, and Promoting a Culture of Kindness in the Workplace webinar, which will be held on Wednesday, 10 December 2025.
This webinar is part of the RACP Wellbeing Advocates webinar series, which explores key aspects of doctor wellbeing and practical strategies for supporting doctors to build healthier workplaces and communities of care.
In this session, we focus on how to manage conflict effectively, address incivility, and foster a workplace culture grounded in respect and kindness.
Conflict is a normal and sometimes healthy part of professional life, but when it becomes uncivil or disrespectful, it can undermine wellbeing, trust, and collaboration. Understanding the difference between conflict and incivility, and learning how to respond effectively, are critical skills for sustaining personal and organisational wellbeing.
In this interactive session, Dr Susannah Ward and Dr David Beaumont will facilitate a discussion with Dr Cheryl Martin and A/Prof Sandhya Limaye, exploring the relationship between wellbeing, communication, and civility in healthcare settings. Together, they will share practical approaches for managing interpersonal tensions, addressing unkind or disrespectful behaviour, and cultivating compassionate, respectful workplaces where doctors can thrive.
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Learning outcomes:
- Recognise the difference between conflict and incivility, and their impact on wellbeing and team culture
- Describe communication strategies that promote respect and kindness in the workplace
- Apply practical approaches to address and resolve conflict or incivility
- Identify self-care and reflective practices to manage challenging interactions
- Consider ways to support colleagues and contribute to a workplace culture of kindness, respect, and civility
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Time zones:
4pm to 5pm AEDT
3pm to 4pm AEST
3.30pm to 4.30pm ACDT
2.30pm to 3.30pm ACST
1pm to 2pm AWST
6pm to 7pm NZDT
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Registration site information:
Registration to this event is required and only available via this online form.
The email address supplied will be used for all communications (including session log-in access details and scheduled reminders).
Responses are required for fields marked with *
RACP members:
You will need your Membership Identification Number (MIN) to register. If you have forgotten your MIN, please visit MyRACP or call RACP Member Services on 1300 69 7227 (AUS) or 0508 697 227 (Aotearoa New Zealand).
